A little help from The Beacon
Find your
next step.
Joining a community, finding a sponsor, or planning the week ahead? Start with what you need to do.
Your first steps in Beacon.
Get oriented, find your community, and see where things live.
Start hereHelp & feedback
3 guides to explore
Start here: your first few minutes in Beacon
Find your way in, finish account setup, and see what needs your attention.
Read guideJoin your ministry or accept an invitation
Use the right account, understand approval steps, and check where your request stands.
Read guideUpdate your name and profile answers
Keep your account name current and find the sponsor or sponsee profiles connected to you.
Read guideSign in to your Beacon account
Use your email and password, complete verification when asked, and handle a missing code.
Read guideReset a forgotten password
Verify your phone, choose a new password, and wait for approval to restore your account.
Read guideChoose your notifications and quiet hours
Set up delivery methods, choose which updates you receive, and adjust their timing.
Read guideUnderstand private information and account access
Learn why some details need unlocking, who account names are shared with, and what to leave out of support chat.
Read guideFind a sponsor through your network
Start with your network’s intake form, then follow your connection request in Beacon.
Read guideGet started as a sponsor
Submit your sponsor intake, keep your answers current, and respond when someone asks to connect.
Read guideUnderstand your connection requests
See what a request means, who needs to respond, and where to find an accepted connection.
Read guideFind your groups and read announcements
Open your team or community to see its activities, members, updates, and serving opportunities.
Read guideSend a message to your sponsor or sponsee
Open an accepted connection, unlock your messages, and start a conversation.
Read guideFind activities and check your schedule
Use Calendar to browse activities and My Schedule to check your own serving dates and requests.
Read guideAdd your Beacon schedule to a personal calendar
Create a private subscription for your accepted assignments in Google Calendar, Apple Calendar, Outlook, or another calendar app.
Read guideFind a place to volunteer
Browse open roles, check what they involve, and choose a serving time that works for you.
Read guideRespond to a serving request or find coverage
Accept or decline an assignment, and know what to do if you can no longer make it.
Read guideCheck in to training and follow up on credit
Submit your check-in, check which account you are using, and follow attendance confirmation and credit.
Read guideFind people and invite volunteers
Use the directory, follow up on invitations, and review a person’s teams and serving responsibilities.
Read guidePlan meeting nights for a season
Build a meeting program, review the dates and volunteer roles, and check the saved result.
Read guideKeep a team roster ready for the season
Add group members, review the roster, and check readiness without confusing membership with an assignment.
Read guideManage scheduling settings for your organization
Choose how coverage requests, reminders, and automatic scheduling work for your team.
Read guideGet in touch with the Beacon team
Ask a private question, explain a problem, or find the right person in your ministry.
Read guideWhen something isn’t working
Work out whether you need to sign in, switch communities, or ask for help.
Read guideSuggest a feature or report a bug
Share an idea, add your vote, and keep track of what you’ve submitted.
Read guideNo guides found
Try a shorter phrase, or choose another topic. You can also ask the team for help.
Clear search and filtersContact the teamThere’s a person here, too
Still need a hand?
Tell us what you were trying to do and where you got stuck.